Terms & Conditions

1. About these terms

These terms and conditions govern your use of https://www.duodec.in and any event management services provided by DuoDec Experience ("DuoDec", "we", "us"). By using this website or engaging us for an event, you accept these terms.

Our registered place of business is 164, MARGAD, 1st Cross Road, RMV Stage 2, Bengaluru, Karnataka, India 560094. You can reach us at enquiry@duodec.in or +91 70905 05559.

2. Scope of services

The services described on this website are indicative. The exact scope, deliverables, timelines, and commercial terms for any event are set out in a separate written proposal, quotation, or service agreement signed between you and DuoDec.

Where anything in a signed proposal or service agreement conflicts with these terms, the signed document takes precedence for that engagement.

3. Quotations and payment

• Quotations are valid for the period stated on the quotation and are subject to venue, vendor, and date availability at the time of confirmation.
• An advance is required to confirm a booking and to hold vendor and venue commitments on your behalf.
• Balance payments follow the schedule set out in the proposal. Work may pause where scheduled payments are not received.
• Quoted amounts exclude applicable taxes unless expressly stated otherwise. Statutory taxes are charged at prevailing rates.
• Third-party costs such as venue hire, artist fees, permissions, and travel are passed through as quoted or at actuals, as specified in the proposal.

4. Changes to scope

Events change. Requests that fall outside the agreed scope — additional guests, extended hours, changed venues, added production elements — will be quoted separately and require your written approval before we proceed.

Changes requested close to the event date may not be possible, and where they are, may attract expedited vendor charges.

5. Cancellation and postponement

• Cancellation and postponement terms, including any retained amounts, are set out in your signed proposal or service agreement.
• Amounts already committed to venues, vendors, artists, and suppliers on your instruction are non-refundable to the extent those third parties do not refund them.
• Where an event is postponed, we will make reasonable efforts to transfer bookings to the new date, subject to third-party availability and any rescheduling charges they levy.

6. Your responsibilities

• Providing accurate briefs, guest information, brand assets, and approvals within agreed timelines.
• Obtaining any approvals that only you can obtain as the host, licensee, or venue occupant.
• Ensuring that content, artwork, music, and trademarks you supply do not infringe third-party rights.
• Making timely decisions where a delay would affect production schedules or vendor commitments.

7. Permissions, safety, and compliance

We support the process of obtaining event permissions and licences, and we work with vendors on site safety. Grant of any statutory permission remains at the discretion of the relevant authority, and we cannot guarantee an outcome or timeline.

You and your guests must comply with venue rules, safety instructions, and applicable law at the event.

8. Force majeure

Neither party is liable for failure to perform where that failure results from events beyond reasonable control, including natural disasters, epidemics, government orders, civil unrest, strikes, or failure of public infrastructure. In such cases we will work with you to reschedule or restructure the event where practicable.

9. Intellectual property

All content on this website — text, layout, graphics, and logos — belongs to DuoDec or its licensors and may not be reproduced without written permission.

Concepts, designs, drawings, and creative material we develop for a pitch or an event remain our intellectual property until the relevant fees are paid in full, after which usage rights are as set out in the proposal.

Unless you tell us otherwise in writing, we may photograph and film our work and use those images in our portfolio, website, and social channels.

10. Limitation of liability

To the extent permitted by law, our aggregate liability arising out of any engagement is limited to the service fees paid to DuoDec for that engagement. We are not liable for indirect or consequential losses, including loss of profit, business, or goodwill.

Nothing in these terms excludes liability that cannot be excluded under applicable law.

11. Website use

Information on this website is provided for general guidance and may change without notice. Links to third-party websites are provided for convenience and we are not responsible for their content or practices.

12. Governing law and jurisdiction

These terms are governed by the laws of India. The courts at Bengaluru, Karnataka have exclusive jurisdiction over any dispute arising from these terms or our services.

13. Contact

Questions about these terms can be sent to enquiry@duodec.in or posted to 164, MARGAD, 1st Cross Road, RMV Stage 2, Bengaluru, Karnataka, India 560094.